The development of new information highways such as the World Wide Web has increased the range of options available for information and contacts to help with problem solving. There are many sites that can be accessed that may provide information but it is important to try to ensure that the information received has some validity and credibility. It is therefore best to deal with reputable and well-known sources. A number of professional bodies associated with baking offer their problem solving services to members.

Developments in web-based technologies will considerably increase the availability of computer-based tools such as knowledge-based systems. Already work is underway to provide access to such programs on an on-line basis, linked with the transfer of appropriate baking technology (Young, 1999).

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